Manage Users

Table of Contents  [ Hide]

Update Profile Information
Configure User Permissions
Assign User Labels
Block Users
Moderate Users
Delete Users

Manage Users section provides you with necessary tools that help you to manage each user individually, map user labels and assign permissions.

The related actions are:

• Update Profile Information
• Configure User Permissions
• Assign User Labels
• Block Users
• Moderate Users
• Delete Users
  

Update Profile Information

• Go to Settings.
• Click on Users > Members tab from the left side menu.
  This shows the list of your portal members.
• Select the user from the list and click on Manage.
• On the General section, update the Wiki URL, Blog URL, and Website URL of the selected user (if required).
• Click on Save.
  The information of the selected user gets updated.
  

Configure User Permissions

User Permissions allows you to configure the portal and forum permissions for the user. You can configure the permission levels based on the user roles. In Zoho Discussions, the user roles are classified into three categories such as Member, Moderator and Administrator. Each of these roles has specific set of permissions which actually determines the access levels of the particular user.

For Example: Members have the permission to create topics, post responses, update their personal information etc., whereas moderators have the permission to approve posts, manage topics, etc., and administrators have permissions to manage the portal, forum , users etc.,

Note: To Learn more about Member Permissions: read the User Guide and for moderators: read the Moderation guide.

To configure the user permissions:

1. Go to Settings
2. Click on Users > Members tab from the left side menu
   This shows the list of your portal members.
3. Select the user for whom you want to configure permissions from the list and click on Manage.
4. Click on Permissions tab and assign the following permission levels:
   
   • Portal Permission: Choose to assign the user with Member or Admin permission from the drop-down list.
     
   • Forum Permission: Choose to assign the user with Member or Moderator permission from the drop-down list.
     The corresponding permission levels get updated for the user.
     
     
   

Assign User Labels

1. Go to Settings.
2. Click on Users > Members tab from the left side menu.
   This shows the list of your portal members
3. Select the user from the list and click on Manage.
4. Click on Labels tab and select the Portal and Forum labels from the corresponding drop-down lists.
   The selected label gets updated for the user.

Block Users

• Click on Settings > Users > Members.
  This open the All Users tab by default.
• Select the user you would like to block and click on Block link.
  The corresponding user is now blocked and you can unblock using Unblock link, whenever needed.
  

Moderate Users

• Click on Settings > Users > Members.
  This open the All Users tab by default.
• Select the user you would like to block and click on Moderate link.
  The selected user will be moderated and you can unmoderate using the Unmoderate link, whenever required. 

Delete Users

Deleting an user allows you to remove the particular user from your portal permanently. Once deleted, the user's membership will be removed permanently and he/she will not be able to access your portal.

Note: In  Zoho Discussions, it is not possible to delete a member who belongs to a specific group. You need to delete him/her from the associated group, so that the corresponding user gets removed automatically from your portal.

To delete a user:

• Click on Settings > Users > Members.
  This open the All Users tab by default.
• Select the user you would like to remove from your portal and click on Delete link.
  The corresponding member will be removed from your portal permanently.
  

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