Portal Notifications

Notifications are the alert messages that help you to receive automatic updates about the new activities in your watchlist items. This section helps you to choose the notification type, in which you wish to receive updates about your watchlist items.

Email Notification

To enable email notification:

1. Go to Settings.
2. Click on Notifications tab under portal settings from the left-side menu.
   This opens the Portal Notifications screen.
3. Enable the Email Notification option to receive notifications through email. See image below

Chat Notification

When chat notification is enabled, you and your users will receive watchlist notifications via chat feed. For Instance: When a new topic is posted in the specific forum that you follow, you will be sent a chat feed to make you aware of the specific topic posted.

To enable chat notification:

1. Go to Settings.
2. Click on Preferences tab under portal settings from the left-side menu.
3. Enable the Zoho Chat preference. This shows the Chat Feeds option.
4. Select the Enable check-box to receive wathclist notifications through Chat Feed. See image below
   
   
   
   

Customize User Invitation Mail Template

Zoho Discussions enables you to customize the invitation email that gets sent out to your users. Here, you can edit the template and change the mail content that best suit your business requirement.

1. Go to Settings > Portal > Notifications.
   This opens the Portal Notifications screen.
   
2. Scroll down to the User Invitation Mail Template section and click on Edit Template button.
3. Update the required content in the Subject and Message fields. See image below
4. Click on Save Changes.
   The template gets updated and invitation email will be sent based on this updated template.

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