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Portal Preferences

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The preferences section allows you to enable or disable some of the basic settings of your portal. Listed below are the preferences available in Zoho Discussions:

Zoho Chat Preference

The Zoho Chat preference allows your users to have real-time interactions within your discussions board. This is ideal for an intranet and a support forum set up, where your colleagues / experts / friends could help you out quickly by obtaining more detailed information to troubleshoot, etc.

To integrate Zoho Chat preference:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Select the Zoho Chat preference by clicking the Enable check-box. See image below
  4. Once enabled, you can choose to receive wathclist notifications through Chat Feed by enabling the corresponding check-box.

Landing Page

Landing page is the home page which your visitors/users see when visiting your online community. You can choose to keep your landing page between Recent Topics and All Forums to be your portal landing page.


To choose portal landing page:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Select the Recent Topics (or) All Forums option. See image below
    Your portal landing page gets updated.

Advanced Filter

In addition to pre-defined filters, Zoho Discussions offers Advanced filter options, which help your users to quickly identify the topics that are more relevant for them. You can filter topics based on topic types, topic status and also filter un-replied posts easily.

To enable advanced filter:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Choose Yes to enable the advanced filter option for your portal. See image below
    The advanced filter option gets updated.

Customize Topic Types

Zoho Discussions allows you to customize the topic types of your portal according to your business requirement. With this customization, you can easily create a Q&A forum, or an Idea board or a customer support community, etc. For Example: If you want to setup an idea board, you can choose to keep only "Idea" as the default topic type for your portal. 

To customize topic types:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Scroll down to the Customize Topic Types section.
  4. Choose the required topic type(s) and click on Make it default button. See image below
    The default topic type gets updated for your portal.

Membership Subscription

This section allows you to configure and manage the membership subscription for your portal. With this preference, you can allow your visitors (non-registered users) to subscribe and become a member of to your portal directly, without having to send them portal invitations i.e., any user who is interested in your community can join your portal and take part in online discussions.
You can configure the portal subscription preference in different ways:

  • Open: If open, any website visitor can directly become a member of your portal by clicking on the Join Now button. This specific configuration is ideal for public portals.
  • Moderate: If moderated, all membership requests will be waiting for moderator/administrators' approval. Users can participate only if their subscription is approved. This specific configuration is ideal for private portals.
  • Disable: If disabled, the subscription model will not be available for your users.

To enable membership subscription:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Scroll down to the Membership Subscription section.
  4. Choose the required configuration by enabling the corresponding radio-button. See image below
    The membership subscription gets activated.

Language

The Language section enables you to set the default language of your portal language. Zoho Discussions can be localized in 10 different languages namely French, Turkish, Japanese, English, Chinese, Dutch, Norwegian, German, Spanish and Portuguese.

To choose portal language:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Scroll down to the Language section.
  4. Choose your preferred language from the drop-down list. See image below
    The portal language gets updated.

Note: If you choose the language to Default, your portal can be viewed according to the language of the browser.

Private Messages

Zoho Discussions provides you the ability to send private messages between members within your community. You can enable the private messaging preference for your user profiles, so that your portal members will be able to send messages to other members of your portal. You can choose to "Enable for all users" or "Enable for Users with atleast 5 posts".

To enable private message:

  1. Go to Settings section
  2. Click on Preferences tab under Portal settings from the left side menu
  3. Scroll down to the Private Message section
  4. Choose the required option and the same gets updated to your user profiles. See image below

Topic Quick View

You can enable the topic quick view mode as the default topic view of your portal.

To enable topic view:

  1. Go to Settings section.
  2. Click on Preferences tab under Portal settings from the left side menu.
  3. Scroll down to the Topic Quick View section.
  4. Choose Yes to enable the topic quick mode. See image below
    The default topic view gets updated.

In addition, if you wish to activate nice URLs for your portal, you can enable the "Quick View" mode, which helps you set SEO-friendly URLs for all admin options and topics. 



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